FAQs

Have Questions?

We’re here to help. Still got a question? Contact us today. 

HomeFix Repairs services a wide range of devices, including desktop PCs, laptops, Apple devices (iMacs, MacBooks), and various smart home gadgets like Ring Doorbells and smart speakers.

Repair times vary depending on the issue, but most repairs are completed within 1 to 3 business days. For more complex issues, we’ll provide an estimated timeframe after diagnosis.

Yes, as a mobile service, we perform all repairs on-site at your home or office, providing convenience and quick solutions without the need for you to visit a service centre.

If your device or issue isn’t listed, don’t worry! Just give us a call, and our technicians will determine if we can assist you with your specific needs.

Yes, we offer data recovery services for hard drives, SSDs, and other storage devices. Whether you need data recovered from a failing drive or transferred to a new device, we’ve got you covered.

Common signs include slow performance, unexpected pop-ups, programs opening or closing automatically, and frequent crashes. If you suspect a virus, we recommend scheduling a visit for a full diagnostic.

Absolutely! We assist with installing and configuring various software, including Microsoft Office, antivirus programs, remote desktop tools, and more.

Yes, we provide setup and customisation services for a range of smart home devices, including Ring Doorbells, Alexa, smart speakers, and more. We can help you get the most out of your smart home technology.

You can schedule a repair or consultation by calling us directly or contacting us using the form on our website. Our technicians will come to your location at a time that’s convenient for you.

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Reach Us

Location:

Hallgarth, Gateshead, Tyne & Wear, NE10 8XJ

Email:

carl@homefixrepair.co.uk

Phone:

07783 172 739

Opening Hours:

Monday – Thursday: 9AM – 9PM
Friday: 9AM – 7PM
Saturday: 10AM – 6PM
Sunday: 10AM – 4PM